Sunday, February 3, 2013

Configuring Windows Live Mail 2011 for UW Email

To manually create a new account:

  1. Start WLM.
  2. Click Accounts and select Email.
  3. In the window that appears, enter your_uwnetid@u.washington.edu (e.g., jdoe@u.washington.edu).  Enter your UW NetID password in the box next to Password: and uncheck the box Remember password. Enter Your Name (e.g., Jane Doe) and click Next.
  4. In the window "Configure Server Settings" that appears, enter:            
    • Server type -  IMAP
    • Note: Do not select POP. The POP default setting on WLM removes email messages from your UW Email Inbox (your inbox on Alpine, Web Alpine, or any desktop application configured to work with UW Email). 
    • Server address - your_uwnetid.deskmail.washington.edu and check the box "Requires a secure connection (SSL). 
    • This selection enables the appropriate port (993) for the incoming mail server.
    • Authenticate using - Clear Text 
    • Logon user name - your_uwnetid
    • For the Outgoing Server information enter smtp.washington.edu.
    • Check both, "Requires secure connection (SSL)" and "Requires Authentication" boxes.
    • Change the port for the outgoing server from the default (25) to the recommended 587.
    • Note: If you use an Internet Service Provider (ISP) other than the UW, you may prefer to use the SMTP server name it provides. Contact your ISP for this information. For details, read Using an Outside ISP and About SMTP.
    • Click Next.
  5. Click Finish on the Congratulations page. (But you are not finished yet!)
  6. Continue with the directions in the following section.

  1. Start WLM, if necessary.
  2. Click Accounts and select Properties.
  3. Click the General tab to reveal a window similar to that pictured below, and make the following entries (or check that yours are correct):         
    • In the box following Mail Account and some text, WLM has filled a name for your UW Email server as it will appear in WLM. You can change the name to something else if you'd like. (e.g., "UW Email").
    • If your name is not entered correctly, correct it.
    • If your Email address is not correct (your_uwnetid@u.washington.edu, or your_uwnetid@uw.edu), correct it.
4.Click the Servers tab, to reveal a window similar to that pictured below and make the following entries:
 



    • Be sure that "My incoming mail server is a IMAP server." Note that you CANNOT change this setting here. The choice of IMAP vs POP can ONLY be made when creating an account. If you created an account using the incorrect setting, you must delete that account and create a new one.
    • The box next to Incoming mail (IMAP): should say your_uwnetid.deskmail.washington.edu
    • The box next to Outgoing mail (SMTP): should say smtp.washington.edu Note: If you use an Internet Service Provider (ISP) other than the UW, you you may prefer to use the SMTP server name it provides along with the appropriate user name and password for that outgoing server. Contact your ISP for this information. For details, read Using an Outside ISP and About SMTP.
    • Under Incoming Mail Server:
      • The box next to Account name: should say your UW NetID.
      • The box next to Password: should say nothing.
      • Log on using clear text authentication radio button should be selected
    • Under "Outgoing Mail Server"
      • Check My server requires authentication.
      • Click Settings and verify that the outgoing server uses the same logon information as the incoming mail server. Click OK
      Note: If you are using Norton Antivirus software, be sure the Scan Outgoing Email feature in that application is turned off before connecting to the UW SMTP server.
5.Click the Advanced tab, to reveal a window similar to that pictured below and make the following entries:
 
             

  • Under the line Outgoing mail (SMTP): check This server requires a secure connection (SSL).
  • In the box beside Outgoing mail (SMTP): enter 587.
  • Under the line Incoming mail (IMAP): check This server requires a secure connection (SSL).
  • In the box beside Incoming mail (IMAP):, confirm that 993 appears.
6.Click the IMAP tab, to reveal a window similar to the one pictured below and make the following entries:
 


  • Root folder path: mail (WLM and Alpine(s) will use the same folders).
  • Uncheck  Check for new messages in all folders. This setting is required to ensure normal operation of the UW email servers.
  • Check Store special folders on IMAP server.
  • Sent-items path: sent-mail (WLM and Alpine(s) will use the same sent-mail folder)
  • Drafts path: Drafts (WLM and Alpine(s) CANNOT effectively share a "drafts"/postponed messages folder).
  • Deleted Items path: Trash. (WLM and Alpine(s) will use the same Trash folder)
  • Junk path: junk-mail (WLM and Alpine(s) will use the same junk-mail folder).
7. Click OK.

8. Now back in the Accounts window, click Close.

9. WLM will ask if you want to download folders from the server you just added, click Yes.

10. When WLM has downloaded the list of folders (the SAME folders that you previously created with any version of Alpine should appear), you may be given a window to add or remove folders from the WLM "view". Adjust if desired, then click OK.

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